Purpose and scope
This policy should apply to every user, key, integration, agent, output, and downstream workflow using FetchSet.
Permitted use
Allow legitimate business research, data quality, customer-record maintenance, account intelligence, compliant outreach preparation, and other purposes approved by contract.
Prohibited conduct
- Harassment, discrimination, stalking, doxxing, surveillance, or exploitation.
- Unlawful marketing, calling, texting, or email activity.
- Authentication bypass, scraping the service, key sharing, reverse engineering, or rate-limit circumvention.
- Building sensitive profiles or enabling decisions prohibited by law.
Outreach and consent
A FetchSet result does not establish consent to call, text, or email. Customers remain responsible for TCPA, DNC, CAN-SPAM, state mini-TCPA, privacy, and sector-specific obligations.
Agents and automation
Require spend controls, retry discipline, truthful tool use, respect for annotations, and human review where a workflow creates legal or material effects.
Enforcement and reporting
Describe investigation, throttling, suspension, termination, preservation, appeal, cooperation, and reporting channels. Reserve urgent action for security or legal risk.